Why I built Pearl Care
Shaun Dias
My grandmother is the reason I came into care. Seeing how she was looked after, the difference a kind and genuinely skilled carer made to her day, and the moments where poor training let her down, is what drew me into this sector in the first place.
The longer I spent in it, the clearer one problem became. The mandatory training staff had to complete was a box-ticking exercise. It taught people to pass a quiz, not to care for someone like my grandmother well, and when an inspection came round, proving the team was competent was a scramble.
I could not find a platform that trained staff properly, evidenced real competence, and made that the foundation of inspection readiness rather than a separate project. So I built one.
Pearl Care is the training I wish every carer who looked after my grandmother had been given: lessons mapped to the CQC framework and the Care Certificate, an AI mentor that coaches judgement rather than recall, on-shift support in the languages staff actually speak, and a record every carer owns and carries. It is built by someone who came into care for the most personal reason there is.
